Reliant Mission

Important Contact Information

Clarity

Effective January 1, 2025, we are excited to bring you Clarity. Your personal Clarity Team of advocates is comprised of medical, benefits and service experts who can help you understand your benefits and find high-quality health care. Clarity is your one resource to contact whenever you need help with your medical, wellness or pharmacy benefits.

Access The Clarity Team

Via phone 1-866-472-0924
My Highmark App

Get to know Clarity

Telemedicine Provider — Teladoc^®

1-800-835-2362
Teladoc.com/GuideStone

ID Card Information

Medical — Highmark^® Blue Cross Blue Shield (BCBS^®)

GuideStone group number — CQM363
Benefit questions — 1-866-472-0924

Prescription Benefits — Express Scripts^® (ESI)

GuideStone group number — ABSBC01
Rx Bank Identification Number (BIN) —610014

Download the Medical and Prescription Coverage ID handout.

Medical Plan – Health Saver 2000

Health Saver 2000 Benefit Overview Health Saver 2000 Summary of Benefits and Coverage Health Saver 2000 Plan Document Preventive Schedule Get to Know Clarity Wellness Tools and Programs Additional Plan Benefits

Medical Plan – Health Saver 3000

Health Saver 3000 Benefit Overview Health Saver 3000 Summary of Benefits and Coverage Health Saver 3000 Plan Document Preventive Schedule Get to Know Clarity Wellness Tools and Programs Additional Plan Benefits

Medical Plan – Health Saver 5000

Health Saver 5000 Benefit Overview Health Saver 5000 Summary of Benefits and Coverage Health Saver 5000 Plan Document Preventive Schedule Get to Know Clarity Wellness Tools and Programs Additional Plan Benefits

Preventive Care Information

Preventive Care Schedule An Ounce of Preventive Saves You Cash and Keeps You Healthy My Screening is 100% Covered – Why did I Get a Bill

Telemedicine — Teladoc^®

You will have access to Teladoc, a 24/7 telephone and online video service offering non-emergency consultations with certified providers for general medical services.

This service is not intended to replace your relationship with a primary care physician; however, it may be beneficial for non-emergency medical issues and could be used in place of a visit to an urgent care center.

You also have access to Teladoc for Dermatology and Mental Health. Register today at Teladoc.com/GuideStone.

Members will receive a welcome packet from Teladoc with information for setting up a secure online account to utilize this service.

Teladoc operates subject to state regulation. Teladoc is not available outside the United States.

Teladoc.com/GuideStone How to register with Teladoc Teladoc FAQs

GuideStone Forms

Authorization for Disclosure of Protected Health Information (PHI)Highmark Medical Claim Form Express Scripts Prescription Drug Reimbursement Form

Notices

Privacy Practices of Health Plans CHIPRA Required Notice for Your Employees New Health Insurance Marketplace Coverage Options and Your Health Coverage Group Plans Notice of Special Enrollment Rights Your Rights and Protections Against Surprise Medical Bills